HP printers are among the most common printing devices in the market today. However, they may not always function smoothly. HP printer error code E2 is one of the frequently occurring errors. This problem points to the fact that your printer’s inability to communicate with your computer. HP Deskjet printers often encounter this issue. You can find the E2 error in HP Deskjet 2700 and HP Deskjet 4100.

 

Although you can call a printer technician for this issue, there are also various fixes you can use by yourself. In this article, we’ll make you learn more about this error and how to fix it.

 

What Does HP Printer Error Code E2 Mean?

The HP printer E2 error usually occurs while you are printing. At its root, the problem pertains to a disruption in the communication between the printer and your system. Another reason for the error is the user is using a paper whose length does not align with the length of the printer. So, the HP printer does not respond to your command to print that document.

Users who push papers into the printer’s tray with a lot of force can also witness the E2 HP printer error.

 

Also Read:- HP Printer Error Codes

 

How Do You Fix HP Printer Error Code E2?

You can fix the E2 error in your HP printer using various methods. But before troubleshooting, ensure that you have access to the admin account and that your printer has good speed.

 

 1. Rectify the paper size settings.

The first step would be to align the paper size with the one you have inserted into the tray. To load the correct size of the paper, use these steps.

  • Take out the paper in the printer’s input tray.
  • Slide your paper-width guide to the leftmost corner.
  • Now, take a stack of paper of the accurate size. Load it into the input tray.
  • After that, slide your paper width guide to the right-hand side.
  • See that it lies against the edge of your paper.
  • Now, lower the printer’s output tray.
  • After that, remove the output tray extender.

 

 2. Change the paper size in your print configuration.

Apart from loading the correct size of the paper, you should also modify the paper size in your Windows or Mac OS. Use these steps to modify the paper size.

  • Tap ‘File’ on the program you are aiming to print from.
  • Now, click ‘Print.’
  • Select your printer.
  • Launch the ‘Properties’ dialog.

POINT TO NOTE: As per your software, the Properties dialog can also appear as ‘Printer setup,’ ‘Options,’ ‘Preferences,’ or ‘Printers.’

 

  • Now, tap the ‘Paper/Quality’ tab.

POINT TO NOTE: Users of HP LaserJet printers should tap the ‘Paper’ tab. After that, hit the ‘Original Size’ dropdown and find out if the paper size aligns with the paper you’ve loaded into the printer. Tap the ‘Output Size’ dropdown and choose ‘Original Size.’

 

  • Hit ‘Paper Source.’
  • Confirm that you have chosen the right paper tray.
  • Hit ‘Advanced.’
  • Tap the ‘Paper Size’ dropdown.
  • The paper size must match the paper you have inserted into the printer.

POINT TO NOTE: If the precise size of the paper isn’t there in the list, choose a size closest to the paper you have loaded into the tray.

 

  • Now, hit ‘OK.’
  • You will not encounter the HP printer E2 after making these changes.

 

 3. Reset your printer 

A quick way to fix error code E2 in the HP printer is resetting the printer. Follow this procedure to reset it.

  • Keep the printer turned on.
  • Now, take out the power cord from its rear.
  • Wait for a minute before reconnecting the cord to the device’s rear.
  • After that, turn on your printer.
  • Let the printer become idle and silent.
  • Now, proceed to give it a print command.

 

 4. Update the firmware of your printer. 

Windows and Mac users can update the printer firmware from the official website to fix the E2 error in the HP printer.

 

  • Windows 

  1. Ensure to turn on your printer and connect it to your PC.
  2. Head to the HP Software and Driver Downloads page.
  3. Here, input your printer model.
  4. From the drivers’ list, choose ‘Firmware.’
  5. Now tap ‘Download.’
  6. Adhere to the guidelines on the screen.
  7. Find your printer’s status from the Printer Update screen.
  8. When the status shows ‘Ready,’ place a tick on the box beside the serial number.
  9. Now tap ‘Update.’

 

  • Mac 

  1. Turn on your printing device.
  2. Link it to your computer.
  3. Access the HP Software and Driver Downloads page and input the model name of your printer.
  4. From the list of drivers, choose ‘Firmware.’
  5. Tap ‘Download’ and abide by the guidelines.
  6. The HP Firmware Updater screen will appear.
  7. Here, choose your printer’s name and hit ‘Continue.’
  8. Find the status from the ‘Update Information’ step.

 

 5. Deep clean your HP printer.

Over a period, dried ink and dust can clog the printer’s ink nozzles. It prevents you from getting the desired output. Deep cleaning can also help you resolve HP printer error E2.

  • Turn on your printer.
  • Lift its cover
  • When you see the cartridges coming to the center, unplug the power cord.
  • Lift the cartridges away from the printer.
  • Now, set your cartridges with their wide side down on a piece of paper.
  • Using moist cotton swabs, clean the cartridges.
  • Now, clean the edges around the nozzle plates of the cartridges.
  • Never touch the nozzle plates with your cotton swabs.
  • Now, wipe the ink cartridge cradle.
  • Use clean and damp cotton swabs for this.
  • Let the ink cartridges and cradle dry.
  • After that, replace the cartridges.
  • You may close your printer’s cover.
  • Now, plug in your power cord.
  • This deep cleaning will help you fix the E2 error code.
  • You can print a test page and see if your printer is working properly.

 

Summing up

The HP printer error code E2 most commonly occurs because of printer length for the printing job mismatching with the length of the loaded paper. It also prevents the printer from communicating with your computer. The fixes described in this article will assist you in clearing this error and start printing. You can also call an HP Printer Tech Support expert for advanced troubleshooting help.