HP Solution Center is amongst the most trusted software which comes built-in for Windows 10 users. It helps in performing several tasks like scanning an image, verifying the ink levels, ordering printer supplies, and much more. To summarize what is HP Solution Center, we can call it a savior for printers that can be used to ease out some complicated printing operations.
Hey, wait! What if the HP Solution Center stops working on your Windows 10 PC? Or what if it stops performing the operations that it has been programmed for. Well, that would be an unfortunate incident and will create a lot of unexpected troubles. Do you know what’s causing HP Solution Center to not work? Here we have discussed all the error possibilities and solutions to the problem.
Why did the HP Solution Center Not Working Windows 10 error occurs?
Well, there have been a lot of reasons preventing the HP Solution Center from working optimally. Here we have listed all of them so that you can start working on rectifying them individually.
- The system is low on storage, preventing HP Solution Center update data from saving.
- Windows 10 running on outdated BIOS.
- Graphic drivers are outdated.
- The existing Windows version is not compatible with HP Solution Centre.
- You haven’t installed the app properly, learning steps on how to download the HP Solution Center might help.
How do I fix HP Solution Center not working on Windows 10 problems?
After going through the reasons for HP Solution Center not working, error, you will need an effective troubleshooting step. Here is what you need to do to get rid of it.
Step 1. Improve the system performance by HP Performance Tune-Up
Just like HP Solution Centre, HP Performance Tune-Up is also a built-in tool that can enhance your system’s performance hence fixing HP Solution Centre issues. It does so by freeing up some space so that you get enough space for the latest HP Solution Centre download for Windows 10 PC. After a thorough performance check, your PC will be optimized for optimal functioning. However, one thing you need to make sure of is to upgrade the HP Support Assistant to version 8.5 or above.
Step 2. Update the BIOS
The next step you must take to fix the HP Solution Center Windows 10 Not working problem is updating BIOS to the latest version. BIOS is an essential element that ensures the new system updates and existing components are working well together. Before updating your system to Windows 10, you must install the latest BIOS update. Doing so will assist in the smooth functioning of the HP Solution Centre.
Step 3. Install the latest graphic drivers
An updated graphic driver helps in smooth Windows update or else you have to bear the consequences of a failed update process. Therefore, you must ensure that the latest graphic drivers are installed in your system even before starting the Windows update.
Step 4. Update Windows
Once done with installing the graphic drivers and latest BIOS update, the next thing you must do is check for Windows updates. Here is how you can do it.
- Click the Search bar.
- Type Settings and hit Enter.
- The Settings window opens, click Update and Security.
- Click the Windows Update button.
- Click Check for updates and the latest version ready for installation will appear on the screen.
- Follow the on-screen instructions until all the updates are not installed.
HP Solution Center isn’t scanning? Here’s the fix
That’s a pretty common issue which most users report from time-to-time, hence we have prepared a separate section to deal with the problem. Here’s what you need to do.
- Open the Chrome browser.
- Search for HP Print and Scan doctor.
- Choose the first search result and make sure to visit only the HP support website (there are numerous which claim to be the one).
- Click the Download now button.
- You will receive an HPPSDr.exe file in the Download folder under File Explorer.
- Right-click on the scan doctor file and click Run as administrator.
- Agree with the Terms and conditions.
- Once installed, open the HP Print and Scan Doctor program.
- Choose Run the scan option.
Finally, the scanning issue in HP Solution Centre should resolve. Now before you begin to scan you must restart the Windows and printer/scanner. If you are still facing any issues and need immediate scans, then use HP Scan and Capture app, Windows Fax, and Scan app, or Windows Scan app.
Still, HP Solution Center is not working! Call Us Now
Using HP Performance Tune-Up, updating BIOS and Windows just works wonders to fix the problem HP Solution Center windows 10 not working. However, some users may find it difficult to deal with the problem due to the technicalities involved. Hence, we encourage you to quickly get in the rock with the HP Support Number for prompt resolution. We will fix the problem quickly and will suggest to you some pro tips to run the HP Solution Centre software smoothly.
Frequently Asked Questions (FAQs)
What is the HP Solution Center?
HP Solution Center is a dedicated software program that has been created to help people using HP printers. This has been created with built-in features for the HP printers that were manufactured before 2011. HP solution Centre has been created for Windows users. It is capable of performing many printing-related jobs such as scanning an image, checking drivers, ordering supplies, etc. It can be used to troubleshoot certain conditions to identify if there is an issue with the printer. The best aspect about it is that it works smoothly without giving many problems to the users
What is the HP Solution Center and do I need it?
Yes, HP Solution Center is a must if you have purchased printers that were manufactured before 2011. It is a specialised software that you will have to use when your printer starts giving you trouble. It turns out to be handy, as it can be used for troubleshooting. That is, it has various features that can be used for understanding issues related to the printer. Hence, keeping it on your PC is beneficial and useful. This would help to understand the root cause of the problem and fix it. It is compatible with Windows operating systems – old as well as new.
How do I get to the HP Solution Center in Windows 10?
You need to download HP solution Centre. Before you start downloading software, you need to ensure that there is sufficient space in your computer system. In case, if you have other printer management software, you uninstall them. You can also take a backup of other printer management software if you need it. Now, switch on your HP printer and disconnect the USB cable from the printer. Go to HP Customer Support- Software and Driver Downloads section. You need to enter your printer’s model number. It will show you a list of software that is compatible with your printer. Download the software and install it.
Facing scan problems in HP Solution Center?
If you are facing scanning problems using the HP solution Centre, you need to look out for possible issues. To identify the exact cause of the scanning issue, check out the possible reasons. Then, accordingly, fix it.
1. There must be some problem with the scanning device. The problem can be related to communication of the internet with the scanning device.
2. Some problem must have occurred with the HP imaging device. It can be a hardware problem.
3. The internet might be switched off.
4. The image to be scanned must not be inserted properly in the scanning space. Keep it properly and try again.
Can I download the HP Solution Center on Mac?
You can download HP Solution Center for a Windows operating system. However, there is another HP software for Mac, compatible with HP printers. This is called HP Utility and HP Scan. To download the software, you need to go to the HP Customer website. Enter your printer model number on the search box. It will display a list of software compatible with your Mac operating system. Before downloading or installing the software, you need to remove the USB cable connected between the printer and PC. You can download and install the software by clicking on the setup file.
How do I fix my HP Solution Center?
Suppose you are using the HP solution Centre and you come across an error or it stops working. You don’t need to have the technical knowledge to fix the problem. There is a possibility that your software must have got corrupted. Another possibility is that you must have downloaded the HP Solution Centre that is not compatible with your PC. This is possible when you must have changed your Windows operating system version. If you already have the older version, uninstall it. Then, visit the HP Customer Support- Software and Driver Downloads section. Download the software version compatible with your PC and install it.
How do I download HP Solution Center?
Suppose if you have purchased a printer of an older version. The older version here refers to the printers that were manufactured before 2011. For these printers to work properly, you need specialised software that will be compatible with your current operating system. For the same, you need to google HP Customer Support- Software and Driver Downloads section. This will land you on the specific webpage where you will be able to find the required software. You need to enter your printer’s model number to ensure that the right software is downloaded on your machine. Download the software and install it.
How do I install HP Solution Center on Windows 10?
You can install HP Solution Center on Windows 10 through HP Customer Support- Software and Driver Downloads section. But before you download the HP solution Centre on my Windows 10, allocate some storage space for it. You need to enter the model number on the search box. When various HP solution Centre software is listed, opt for the Windows 10 software. This would ensure that you are downloading the right software compatible with Windows 10. The reason is there are different software of different operating systems. Download this software which is compatible with Windows 10 and install it.
What is the HP Solution Center and do I need it?
HP Solution Center is essential software that is required for operating the printers, which were manufactured before 2011. Unless you have the software, you may not be able to run the printer properly. You need a Windows operating system to use the HP Solution Centre. If you don’t have the software, you can go to the HP website download it. On the HP website, find the search box. Enter your printer’s model number. HP Solution Centre software will be displayed. Download the EXE file by pressing the download button. Open the downloaded folder and Press on the EXE file to install the software.
Where is the HP Solution Center on my computer?
If you’re unable to find the HP solution Centre, it means two possibilities. The first possibility is that it must be in a folder that you are not able to find. The second possibility is that you must have unknowingly deleted the software. For the first case, click on the ‘My computer’ icon. Type HP solution Centre on the search box. The windows will start searching for the software. You can also go to the start menu, click on it. It will show a list of software installed in the system. Search for it over there. If you have deleted the file, download it again.
Why is my HP solution Center not working?
There is a high chance that your HP solution Centre must be corrupted. There is also the possibility that it must have not got installed properly. Initially try to update the software and see whether it’s working. If not, you need to uninstall the HP solution Center completely. For uninstalling it, you need to go to the Control Panel and then check for the programs option. You would find the software ‘HP solution Centre’ under the programs section. Right click on it to uninstall it. Once the uninstallation is complete, go to the HP website. Download the HP Solution Centre, compatible with your Windows operating system.
How do I uninstall HP Solution Center?
Uninstallation of HP solution Centre is simple. You need not have the technical knowledge to uninstall the software. Login into your computer through an administrator account. Click on the start button and type “appwiz.cpl” in the Search field. After typing, press enter. A list of installed software will be shown. Select HP Solution Center in the installed software list. Right click on the software, and find the uninstall option on the right click option list. Click over it. The uninstallation process will be initiated. It may take some time to uninstall. Hence, do not press any button. Reboot your system