When it comes to a reliable laptop perfect for personal and professional use, the first thing that strikes our minds is HP Laptops. Despite its strong hold in the market, it gets strong competition from its competitors due to the issues its users face while using HP laptops.


It is often seen that users face issues like HP laptops not recognizing ethernet cable while operating their laptop which hampers their productivity. In these cases, laptops connect with the Wi-Fieasily but not with the ethernet cable. Luckily, there are ways to fix this issue on your own. Users need not panic on facing such issues as they can easily troubleshoot it with a proper understanding of the causes behind the issue.

If you want expert guidance to fix the issue, users can always choose to connect with HP support to get an instant solution to any of the HP problems they face with their laptops, software, hardware, etc. Now, without wasting any time further let’s dive into this blog and understand the root cause of this problem so we could fix it once and for all.

 Reasons Why HP Laptop Not Recognizing Ethernet Cable

Though users can always connect their laptop with the Wi-Fi network to avoid delay in their work, they prefer an ethernet cable connection for fast internet speed. Most of the time this issue is caused due to hardware defects, faulty cable, and driver problems. However, a proper understanding of the reason behind the issue is important. Hence, let’s start with the possible causes of getting this network issue while connecting ethernet cable with HP laptops.

 Laptop connected with both Wifi and Ethernet

For continuous internet connectivity, sometimes users connect their laptop with the Wi-Fi as well as the ethernet cable which causes issues like HP laptop not recognizing ethernet cable. However, connecting with both sources can not guarantee an increase in speed or a continuous network.

Defect with the Router 

Problems with your router or IP address can also cause issues with the connectivity.

 Outdated Ethernet driver

Systems and laptops have pre-installed ethernet drivers that assure a smooth internet connection. However, it needs to be updated else, they can disable the network port and block further internet access. Hence, the presence of outdated ethernet drivers might be the reason why your HP laptop not recognizing ethernet cable

 Faulty cable

The use of a faulty damaged cable can also lead to issues in connectivity. Sometimes, users also confuse between ethernet wire and crossover wire and use it for internet connectivity. This unintentional mistake can cause poor connections.

 Updation in Windows 10

Update to a new operating system can also lead to HP laptop not recognizing the ethernet cable in windows 10.

 Faulty Ethernet port

A fault with the hardware of your laptop or when the ports don’t work properly due to certain damage then HP laptops don’t recognize ethernet cable.

 Inappropriate Firewall settings

Firewall settings can also restrict proper functioning. This is also one of the reasons why laptops do not recognize ethernet cable for security reasons.

If you are able to identify the root cause of your problem, then you will probably be able to fix it on your own. Else, it is always suggested that users must connect with HP support for quick assistance and a pro-resolution.

 Solution to Fix HP Laptop Not Recognizing Ethernet Cable 

  1.  Check the network status and the cabling
  2.  Verify modem and router are working properly
  3.  Check the networking status in your device
  4.  Reinstall driver for Ethernet

Once you are able to identify what is causing the issue in your laptop, you can directly move to the solution given below. However, if you are unable to find the root cause, follow the methods to fix the HP laptop not recognizing the ethernet cable given below one by one.

  Check the network status and the cabling 

Make sure you check the light-emitting diodes next to ethernet cabling plugs to confirm the availability of the network on your laptop. If the light is not stable, call your service provider or check the proper connectivity with the device to fix the issue.

 Verify modem and router are working properly

There are chances that the defect is with the modem and router and not with the laptop. You can simply connect with the HP support team or a technical support executive to help you fix the issue with the devices.

 Check the network status of your device

To do this, follow the steps given below.

  • Go to the ‘Start’ button
  • Select the ‘Network and Sharing Center’ followed by clicking on the ‘manage network connections’ network.
  • Right-click on the ‘Local Area Connection’ option and enable the option on your laptop.

  Reinstall Ethernet driver or update the driver

Drivers present in your system need an update for the proper functioning of the devices. If the ethernet driver in your system is not updated for a long time, make sure you update it. You can also change the settings in your system to update it automatically whenever an update comes. This will surely fix the HP laptop not recognizing the ethernet cable once and for all.

 Did not find the above information useful? Reach out to us!

If none of the aforementioned solutions are able to troubleshoot the issue, then you must connect with the HP Support team. The team is available around the clock to serve you with all your queries and issues related to HP laptops. Get an instant fix directly from the experts today!