Trying to change or replace your empty ink cartridge can be a hassle for first-time doers as it involves a lot of precision and the possibilities of raising errors is much higher. But do not worry, as this happens every now and then with most of the users using printers. After changing the printer’s ink cartridge users usually get a common error where the printer does not recognize the cartridge changes. Find empty ink levels or the ink cartridge is not compatible with your Printer, etc. As a result of which users come with a very common question i.e. How to override HP ink cartridge error? Luckily, the possible solutions to resolve this error are way more easy to practice.
Here in this guide, we will help you in identifying the possible reasons that cause this problem and 8 ways to answer How to override HP ink cartridge error.
Common reasons why an HP printer shows ink cartridge error-
Reason 1: The Ink cartridge is not properly installed in the slot
The ink cartridges must be inserted in their respective slots correctly. But, it seems that most of the time, when we insert the cartridge. It is left on the surface and doesn’t get attached in the slot below because of which the printer can’t detect the ink cartridges we added and as a consequence shows the error message.
To avoid this situation, whenever you insert the ink cartridge make sure it is clicked in or the toner is not faulty or broken.
Reason 2: Reset Internal memory
Whenever we change the empty cartridge to a new ink cartridge, the printer is supposed to reset its internal memory so it could reset the ink levels. But due to some technical faults. Sometimes the printer is unable to do it correctly and assumes that the old cartridge is inserted and not the new one which causes an empty ink cartridge error.
Reason 3: Protective covers are not removed
New cartridges come wrapped up in strips, plastic covers etc. Make sure you remove any sort of protective covers before installing it in the printer. Otherwise, the printer will not be able to register a new cartridge and unfortunately shows the error.
Reason 4: Dirty / damaged contact chips in the printer
The toner or ink cartridge has metal contact attached to it which, when connected with the contact chips inside the printer allows them to communicate property. When the metal chips inside the printer are dirty or faulty, they are unable to connect with the ink cartridge and that leads to improper communication. It’s important to check that these metal chips are clean before inserting the new cartridge.
Reason 5: HP Cartridge Protection is enabled
You might have enabled ‘enable cartridge protection’ on your system to prevent other compatible cartridges from working on your machine. You can simply switch off this option when you are adding a new cartridge.
How to override HP ink cartridge error in 8 simple steps
While buying an ink cartridge, you need to assure that the cartridge is of good quality and compatible with your system. If this is the case. Then nothing can stop you from using your printer with the same cartridge irrespective of the place you have bought it from.
So, sit tight and check out 8 different ways to get through this situation and get yourself an answer to ‘how to override HP ink cartridge error’?
Resetting the printer memory
- Insert the old cartridge in your printer
- Let it still for at least 10 minutes
- Replace the old cartridge with a new ink cartridge. Make sure to remove all the stickers or packaging sheets from the cartridge before inserting it. Check the metallic chips of the printer are clean and undamaged.
- Switch off the power button of your printer
- Remove the power cord of the printer from the power source. To shut down the printer completely. You need to perform both the steps else the printer can go in sleep mode for some time and will not shut down completely. Leave the printer idle for 10 minutes.
- Reconnect the power plug to the power source in the wall.
- Try adding the new printer cartridge
- Switch on the power using the power button
Cleaning of metal contacts (if your ink cartridge has it)
Metal contacts are generally flat thin pieces of copper metal attached to the back of the ink cartridge or on one side. It’s important to clean it for proper connection between the printer and the cartridge.
- Remove the cartridge and place it safely on a clean surface.
- Check the metal contacts on the ink cartridge and for the connection point inside the printer.
- Clean all the dirt from both with a clean dry cloth.
- Install the new cartridge
- Power on the printer and try printing.
Hope the aforementioned steps will answer all your queries related to how to override HP ink cartridge error in the easiest possible way. If the issue persists, speak to the HP Support team immediately and get away around to troubleshoot the issue.
Frequently Asked Questions (FAQs)
How do I bypass HP ink error?
You’re working on some important project and you need printouts. You find out that your printer is showing the cartridge error. It’s often a frustrating experience when you come across this message. The worst thing is that the HP printer warns you if you use the refill or third-party cartridge. However, all you have in your hand is a third-party cartridge. You try to use a refill or a third-party cartridge. But, you are not able to bypass the HP ink error. What do you do next? How do you override the warning message? The good news is that you can bypass the HP ink error message. Initially, insert the refill or third-party cartridge, and restart the printer. See whether this trick works or not. If this trick doesn’t work, an error message will be shown to you, don’t worry. The printer will ask you whether the ink cartridge was sold as a purportedly HP brand cartridge. Please remember not to click yes else the printer may refuse to accept the cartridge. Click on No. Probably, the cartridge should work on your printer.
How do you trick HP ink cartridges?
HP company creates printers that tend to accept original HP printer cartridges. However, there will be times when you may not be able to find an original HP printer cartridge. You may try to use refilled cartridges or third-party cartridges. But HP printers have their own standards and will give you a tough time. The tough time may be in the form of the non-acceptance of third-party cartridges. You may be caught off guard, being in a shocking state, and wondering what to do next? There are ways to trick HP ink cartridges. Try the factory reset. You will have to turn off your printer. You may have to disconnect the power cable too. After 30 seconds, a power source and the printer should be reconnected. Hold the resume button and the printer displays that your factory settings are restored. This should help you out. There is a high chance that refilled cartridges or third-party cartridges will be accepted. This trick will work out for you to bypass HP ink warning messages.
How do you unlock an HP protected ink cartridge?
Genuine HP ink cartridges forbid the use of third-party cartridges. It does it by making use of a cartridge protection chip, embedded within the original cartridge. When a cartridge is used inside the HP printer, the printer tries to identify the chip that comes with the cartridge. If the cartridge is the original HP brand cartridge, the printer will label it as protected. Thus, the original HP brand cartridge is compatible with the printer as it is locked to it. Hence if you try to refill the cartridge and use it inside the HP printer, the printer would reject it. The reason being – the chip that the original HP printer cartridge carries will be missing. To circumvent this scenario, we have to try out this trick. This will turn off the HP cartridge protection setting. Initially, check whether your HP printer has internet features to connect to the Internet. If it doesn’t, connect your printer to the PC. Go to the printers settings and you will see the option to disable the HP cartridge protection. Once this is done, click apply and see. Now, your HP printer is ready to use third-party cartridges too
How do you override expired ink cartridges HP?
Usually, the expiration of HP inkjet printer cartridges is 12 to 24 months. This is after a cartridge has been installed in your printer. If you try to use the cartridge after the expiry period of the cartridge, the printer will refuse to print. This is because the expiration period must be over and HP printers have their high-quality standards. Due to this, the customers face the problem of replacing the expired cartridge. The worst part being even if the cartridge has the ink to offer many printouts, the printer wouldn’t. Also, HP does not offer a warranty service if any damages are caused due to expired ink or damaged print heads. This means that the cartridges have to be used within the expiry period, which is not always possible. The only way to overcome this situation is to overtime the timer of the printer. Check out the indicator lights on the printer. You should see the “Power” and “Resume” lights, with one blinking cartridge light. Move on to the next step. Press the “Power” button and the “Resume” button, simultaneously, three times. The blinking of the Resume light stops. Now, you have overridden the setting and are free to use the expired cartridge.
How do I get my HP printer to recognize a new ink cartridge?
You don’t have to do anything extraordinary to make the HP printer recognise your new HP ink cartridge. The problem arises only when you use a non-HP ink cartridge in the HP printer. In other words, your HP printer would recognise branded HP cartridges and allow you to take out the printout. On the other hand, it would reject third-party cartridges. The printer recognises a new HP and cartridge by checking out the chip embedded in it. This chip is not available in other third-party cartridges. To make your HP printer recognise third-party cartridges, you will have to override the settings of the HP cartridge.
What do you do if your printer doesn't recognize the ink cartridges?
Your HP printer will fail to recognize any non-HP ink cartridges. It does so by looking out for a chip embedded in the new HP ink cartridges. Even if you use HP ink cartridges and their expiration date is over, the printer may refuse to use them. You will have to bypass the HP ink message. A warning prompt is shown and the ink cartridges are verified. A message is disinvited asking whether the ink cartridge was sold as a purportedly HP brand cartridge. Do not click ‘yes’ else the printer may refuse to accept the cartridge. Click on ‘No’. Probably, the cartridge should accept your non-branded cartridges.
Why does my HP printer say Cartridge error?
Your HP printer displays a Cartridge error because you may not be using a recommended HP ink cartridge. If you want your HP printer to give the printouts then you will have to buy a branded HP ink cartridge. Once a branded HP ink cartridge is inserted into the printer, it will start working. Third-party or recent cartridges are rejected by the HP printer as it recognises the non-original ones.
Do not use setup cartridges error?
HP printers have the habit of accepting only HP branded cartridges. It rejects any cartridges which are not genuine or if they are refilled with ink and used again. Hence you should not use ink cartridges that are not original.
How do you reset HP ink cartridges?
HP printers prevent the use of third-party cartridges through a chip that is implanted on the original cartridge. HP printer allows the use of the cartridge only if the cartridge is the original HP brand cartridge. The printer tags a branded HP ink cartridge as protected. This way the original HP brand cartridge locks onto the protected cartridge. Hence if you use a refilled or duplicate cartridge, the printer will reject it. You will have to work on HP cartridge protection settings and reset them to the factory settings to overcome this problem. For the same, you need to check whether your HP printer can connect to the internet. If it doesn’t, connect your printer to the PC. Turn your printer off and disconnect the power cable. Wait for 30 seconds and then your printer has to be connected to the power source. Turn the printer on, holding the resume button at the same time. This will turn on the attention light. This means your printer is restoring factory settings. Now, your HP printer can use third-party cartridges too.
How long do HP setup ink cartridges last?
HP setup ink cartridges are genuine ink cartridges that last for a long time. The usual expiration period is 12 to 24 months, based on the printer and the respective ink cartridges. Remember if you use non branded HP ink cartridges, the printer will reject it outright. Even HP ink cartridges with refilled ink are not accepted by the HP printers.
Is it OK to use expired ink cartridges?
Once the original HP cartridge has been installed in your printer, HP inkjet printer cartridges expire in 12 to 24 months. The HP printer will reject any cartridges, which are used after the expiry date. Hence the expired ink cartridges will not work in the HP printer. The reason for the same is, HP printer follows high-quality standards, which forbids it from using expired ink. Owing to this, many customers have to bear a tough time. Their work is not only affected but money is also wasted due to this. To sum up, cartridges have to be used within the expiry period which is not always possible. The situation can be overcome by overcoming the timer of the printer.
Can I refill HP setup cartridges?
You can refill the HP cartridges. But, the HP printers will not recognise it. This is because HP has set high standards for its printer and cartridges. This prevents the HP printer from recognising the cartridges which are refilled. HP printer identifies the original HP ink cartridges by identifying the chip embedded in them. Refilled HP ink cartridges do not have a chip and hence, the printer fails to lock over it. In other words, the HP printer rejects any refilled cartridges or third-party cartridges, without a genuine chip on them.
Can you print if one cartridge is empty?
You may try to use the printer if there is only one cartridge and if the other cartridge is empty. However, the results may not be that good. There are also chances that it may refuse to provide a printout. Ink is required in the cartridge if the printer has to provide the printouts. It is the ink that the printer uses to print the content on the printout paper. Hence unless there is ink in the HP cartridge, the printer will offer single coloured or no printouts. It also has to be borne in mind that HP printers would only allow genuine HP ink cartridges.
Why do HP ink cartridges expire?
All products have an expiration date. When the HP ink cartridge expires, you shouldn’t be using it. The HP printer also refuses to allow the HP cartridge for taking a printout after its expiration date. The expiration date has been set for the HP ink cartridges because the ink starts to deteriorate in quality after the expiration date.
Why is ink so expensive for printers?
The ink cartridge manufacturer of a genuine brand has to invest a lot of money to create the best ink cartridges with developing technology. It means that with developing technology, more efficient printers are manufactured. This in turn means that many printouts will be available at a low cost and with less ink. Another reason for the ink cartridges being expensive is that manufacturers create the printers based on the latest devolving technologies. However, they can’t charge a lot of money for the printer. The money is compensated by increasing the price of the branded ink cartridges.
How do you fix an HP printer cartridge error?
An HP printer can throw up an error message when non-genuine ink cartridges are used in the HP printer. The printer identifies an original ink cartridge with the help of the chip stuck on the original HP cartridge. If you use a refilled cartridge or third-party cartridge, the HP printer will recognise it and refuse to use it. You can fix the HP printer cartridge error by doing some changes in the printer settings. For the same, you restart the printer. A message will be shown asking whether the ink cartridge was sold as a purportedly HP brand cartridge. Click ‘yes’ and the cartridge should work on your printer.
How do I get my HP printer to recognize my refilled cartridge?
HP printers usually prefer the branded HP ink cartridges. If you try to use refilled ink cartridges, the HP printer refuses to give the printout. The reason for the same being, HP printers function on certain sets of high-quality rules. These standards forbid it from using refilled cartridges. However, if you want to use a refilled cartridge, you can do so by resetting the HP printer to the factory settings. For the same, the HP printer should be connected to the internet. If it isn’t, connect your printer to the PC. Switch off the printer and remove the power cable. Wait for 30 seconds and then connect the printer to the power source. Turn the printer on and press the resume button at the same time. Attention light will be on. This indicates that your printer is restoring factory settings. Now, your HP printer can use refilled cartridges too.